top of page

Shipping & Delivery Policy

Thank you for choosing Grafton Liquor! We are pleased to offer local same-day delivery and nationwide shipping services to make your shopping experience as convenient as possible. Please review our policy below:

​

Same-Day Local Delivery​

​

  • We offer same-day delivery within a 16km radius of our store.

  • A minimum order value of $80 is required to qualify for same-day delivery. This option will only appear at checkout once this threshold is met.

  • During checkout, you will be asked to select a preferred delivery time slot. Please ensure you are available to receive your order during the selected window.

  • If you need to adjust your time slot, please contact us as soon as possible and we'll do our best to accommodate the change, subject to availability.

  • Please note: We may disable the delivery service on particular dates when the store is busy. Delivery availability will be reflected at checkout.

  • In the event of a delay, we will notify you promptly with an updated estimated delivery time.

​​

Same-Day Delivery Charges​​​​

​

  • Flat rate of $14.99 per delivery.

  • Free delivery on orders over $200.

​​

Nationwide Shipping​​

​

  • Nationwide shipping is available across New Zealand for eligible items and takes 3–5 business days via NZ Post.

  • Beers and RTD pre-mix (6-pack, 10-pack, 12-pack, 15-pack, 18-pack & 24-pack cans and bottles) are not available for nationwide shipping.

​​

Nationwide Shipping Charges

​

  • $14.99 for orders up to 6 bottles.

  • $19.99 for orders of more than 6 bottles.

​

Order Confirmation & Tracking

​

  • You will receive an order confirmation email once your order is placed.

  • For same-day local deliveries, a notification with an estimated delivery window will be sent on the day of delivery.

  • For nationwide shipping, tracking will be provided via NZ Post.

​

Missed Deliveries

​

  • If you miss your scheduled delivery window for local orders, we will attempt to contact you to reschedule. Additional delivery charges may apply for rescheduled deliveries.

bottom of page