Shipping & Delivery Policy
Thank you for choosing Grafton Liquor! We are pleased to offer local same-day delivery and nationwide shipping services to make your shopping experience as convenient as possible. Please review our policy below:
Same-Day Local Delivery
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We offer same-day delivery within a 16km radius of our store.
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A minimum order value of $80 is required to qualify for same-day delivery. This option will only appear at checkout once this threshold is met.
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During checkout, you will be asked to select a preferred delivery time slot. Please ensure you are available to receive your order during the selected window.
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If you need to adjust your time slot, please contact us as soon as possible and we'll do our best to accommodate the change, subject to availability.
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Please note: We may disable the delivery service on particular dates when the store is busy. Delivery availability will be reflected at checkout.
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In the event of a delay, we will notify you promptly with an updated estimated delivery time.
Same-Day Delivery Charges
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Flat rate of $14.99 per delivery.
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Free delivery on orders over $200.
Nationwide Shipping
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Nationwide shipping is available across New Zealand for eligible items and takes 3–5 business days via NZ Post.
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Beers and RTD pre-mix (6-pack, 10-pack, 12-pack, 15-pack, 18-pack & 24-pack cans and bottles) are not available for nationwide shipping.
Nationwide Shipping Charges
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$14.99 for orders up to 6 bottles.
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$19.99 for orders of more than 6 bottles.
Order Confirmation & Tracking
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You will receive an order confirmation email once your order is placed.
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For same-day local deliveries, a notification with an estimated delivery window will be sent on the day of delivery.
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For nationwide shipping, tracking will be provided via NZ Post.
Missed Deliveries
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If you miss your scheduled delivery window for local orders, we will attempt to contact you to reschedule. Additional delivery charges may apply for rescheduled deliveries.
