Shipping & Delivery Policy

Thank you for choosing Grafton Liquor! We are pleased to offer local same-day delivery and nationwide shipping services to make your shopping experience as convenient as possible. Please review our policy below:

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Same-Day Local Delivery​

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• We offer same-day delivery within a 16km radius of our store.

• A minimum order value of $80 is required to qualify for same-day delivery. This option will only appear at checkout once this threshold is met.

• During checkout, you will be asked to select a preferred delivery time slot. Please ensure you are available to receive your order during the selected window.

• If you need to adjust your time slot, please contact us as soon as possible and we'll do our best to accommodate the change, subject to availability.

• Please note: We may disable the delivery service on particular dates when the store is busy. Delivery availability will be reflected at checkout.

• In the event of a delay, we will notify you promptly with an updated estimated delivery time.

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Same-Day Delivery Charges​​​​

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• Flat rate of $14.99 per delivery.

• Free delivery on orders over $200.

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Nationwide Shipping​​

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• Nationwide shipping is available across New Zealand for eligible items and takes 3–5 business days via NZ Post.

• Beers and RTD pre-mix (6-pack, 10-pack, 12-pack, 15-pack, 18-pack & 24-pack cans and bottles) are not available for nationwide shipping.

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Nationwide Shipping Charges

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• $14.99 for orders up to 6 bottles.

• $19.99 for orders of more than 6 bottles.

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Order Confirmation & Tracking

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• You will receive an order confirmation email once your order is placed.

• For same-day local deliveries, a notification with an estimated delivery window will be sent on the day of delivery.

• For nationwide shipping, tracking will be provided via NZ Post.

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Missed Deliveries

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• If you miss your scheduled delivery window for local orders, we will attempt to contact you to reschedule. Additional delivery charges may apply for rescheduled deliveries.